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Re: Ticketmaster update : Fri Apr 12, 2024 11:14 am  
Just received a plastic card, didn't request one but happy days
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Re: Ticketmaster update : Fri Apr 12, 2024 11:19 am  
apollosghost wrote:
Just received a plastic card, didn't request one but happy days


Does yours have a barcode / QR code of any description on it pal?

I need to head down to the ticket office later today anyway so will ask while i am there.
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Re: Ticketmaster update : Fri Apr 12, 2024 11:54 am  
just my name client code and seat no., there's either something inbuilt or we're just waving it to someone manning the turnstile
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Re: Ticketmaster update : Fri Apr 12, 2024 11:58 am  
The accompanying letter from Rads raises more questions than answers. Arrive early next week & prep for a long queue, methinks.
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Wire_91 wrote:its your first final in about 8 years and now you ravin and rantin about it F**k off, and ill be going old trafford tomoz cheering on the saints and ill be writing on this forum givin you loads of shi* when your drying you eyes and the wire fan will be here handing out the tissues in the thousands, thats if you do take that many fans cause now it looks like its your fans who have jumped on the band wagon now your in a final, this time last year there was only 1000 people in the jjb and now its fillin up cause youve won the league hahaha proper true supporters you are

Re: Ticketmaster update : Fri Apr 12, 2024 1:12 pm  
Bought my Leigh tickets 6 days in advance of the game and they came 2 days after the game.

90 minutes on hold before getting duplicates printed at Leigh.

It’s just not working at the minute.
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Re: Ticketmaster update : Fri Apr 12, 2024 1:18 pm  
BoredWiganer wrote:
Does yours have a barcode / QR code of any description on it pal?

I need to head down to the ticket office later today anyway so will ask while i am there.


Update on this.

Asked the question while i was down at the ticket office, they have an inbuilt chip so no need for a barcode or QR code.
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Re: Ticketmaster update : Fri Apr 12, 2024 3:10 pm  
I seem to one of the lucky few who have got (eventually!) what I asked for! Plastic season ticket and mea culpa letter arrived today. I had emailed the ticket office asking for a physical card, but never had explicit acknowledgement of that, so that was a relief. Old git category and seat correct. But it's clear from responses here and elsewhere that more than a few people have had very poor service.

Kris Radlinski needs to read this thread.
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Re: Ticketmaster update : Fri Apr 12, 2024 3:44 pm  
Can't understand what's going on here...I'm pretty sure I didn't click on any option for a physical card, but it arrived this morning. Actually, if I think about it, I'm on auto-renewal, so i haven't clicked anything for a couple of years.
The main site update from yesterday indicates that electronic tickets are going out or have gone out.

Are Fujitsu running the back-office systems?
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Re: Ticketmaster update : Mon Apr 15, 2024 6:30 pm  
Wasted 45 min waiting in phone queue, I was told season ticket was emailed last Thursday, checked all folders Inc spam, trash nothing sent. Tried calling back the ticket office was closed. So I will be wasting more time tomorrow trying to get what I paid for last August. I will email a complaint for what good that seems to do the last couple of emails were responded to without addressing the issue.
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Re: Ticketmaster update : Tue Apr 16, 2024 11:25 am  
Six of us. Long-time ST holders.
Three couples, separate addresses and emails. All paid in full in December.

Received nothing.

Emailed club yesterday, got auto reply - same one as people were getting last week.
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