New passes : Fri Jul 09, 2021 7:03 pm  

What’s with new passes being issued Monday next and after that old passes will be void. Can’t see the rational for this!

[Chris71]

Re: New passes : Fri Jul 09, 2021 8:53 pm  

Probably there’s been an upgrade of some sort of the system software or readers etc.

Re: New passes : Fri Jul 09, 2021 8:57 pm  

Chris71 wrote:

Probably there’s been an upgrade of some sort of the system software or readers etc.

I’m thinking of the cost, especially when someone saying finances are a struggle.

[Chris71]

Re: New passes : Fri Jul 09, 2021 9:10 pm  

Plum Bob wrote:

I’m thinking of the cost, especially when someone saying finances are a struggle.

If the system needed an update for the readers in particular there’s not a lot the SMC can do. It’s an issue we have at work to with some systems we work with that have RFI tags, usually our customers have a contract in place to cover these instances.

Re: New passes : Sat Jul 10, 2021 12:32 pm  

Learned today that City/SMC have changed their ticketing company. As we (FC) also use that’s the reason for requiring new cards.
So another City change ends up costing us money.