Did same thing today, but frustrated as live in Huddersfield and checked on web site before I set off. Bit tbh customer service and published opening times seem to have defeated bigger and better funded companies than Wakefield . Came down to Barclays Bank to pay a euro check in - checked before hand - when I turned up wouldn’t let me in due to a days customer service training - honest not making it up!!
Zara , home bargains to name a few
Any way provided there are tickets left I ll be getting them in the morning