The whole merchandising operations needs an overhaul IMO. The club are getting pretty much everything right and fair play to them but that side of things is poor. The quality of the Kappa stuff seems so so but I can let it slide to a degree (although they charge top whack for it). The fact they have hardly any sizes in those items leaves the club losing out on money and that’s poor.
The quality of the stuff the club gets produced itself (t-shirts, polos, hoodies, caps, hats, pj’s etc) is pathetic. They’d be embarrassed to sell it on Shein or Teemu for a couple of quid. I worked for a local rugby team wear company a decade or so ago and the quality of items produced for local amateur teams was far better.