B A flights for Toulouse game in May.. : Tue Apr 21, 2020 2:14 pm  

Hi all..Hope you are all managing to stay well during this strange , unsettling time....Just a message to say that if anyone else apart from my wife and I were booked to fly out from Heathrow to Toulouse at the end of May.....BA have obviously now cancelled the flights and offered vouchers for later use...If you ring them (as I did) and not just accept the vouchers by e mail then they will offer you a full cash refund...

Re: B A flights for Toulouse game in May.. : Tue Apr 21, 2020 9:03 pm  

You are quite right not accepting vouchers for later use as your consumer rights are not the same. Should having accepted vouchers your operator go bust, you have lost your money. Always take the cash, even if you have to twist their arm to do so.

Re: B A flights for Toulouse game in May.. : Wed Apr 22, 2020 3:57 pm  

Bostwick wrote:

You are quite right not accepting vouchers for later use as your consumer rights are not the same. Should having accepted vouchers your operator go bust, you have lost your money. Always take the cash, even if you have to twist their arm to do so.

If you are covered by ATOL or ABTA and you accept vouchers you will get the money back but it may take along time. I think you are also covered if you paid by credit card.