Refs do a job just like any other working person.
Should you ring the Inland Revenue and be given shoddy serrvice you,d complain to the head of that Department and probably tell your mates and you could also write to the press if you felt so minded.
You could do the same if you bought a car or a fridge or whatever if you didn,t like the product.
I really don,t see why a sporting organisation should not do the same if they feel wronged. DVD,s can be watched by officialdom and, impartial observers, and a decision reached as to the validity of complaints.
Must say I don,t get so annoyed with refs as I do when watching a Leigh game. Could be I am biased but I am conviced Laughton doesn,t like our club for whatever reason and the DVD,s of the games he has reffed whilst officiating in our games will prove right or wrong if I am making my opinion up.