: Tue Apr 21, 2009 3:48 pm  

Inside Knowledge wrote:

In the League Express reply letter they didn't, the stadium manager did on the Tuesday but also spoke to the woman in an unacceptable manner.

I really wonder what was said that was so unreasonable and what was said to provoke that response, we will never know as we were not there.

Also all Clubs now have a Disabled Fans Liaison Officer who really should have been the first port of call and this should really have been the first thing Warrington did in response to this ladies actions on the day, the DLO's should be available on game days. It would have saved them some hassle.

: Tue Apr 21, 2009 6:09 pm  

Inside Knowledge wrote:

The jist of it is that only North and South were supposed to be open with the disabled being in the North, the East was then opened (decided midweek) but the disabled still in the North, the woman changed her season ticket at the clubshop she was given East Stand, she entered the East stand and was told that the disabled area was locked and it will remain that way.
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Wasn't there a move at one time to remove all disabled entrances immediately after Keef the (BNP)eef fell off that bridge in France. So my sources tell me.

: Tue Apr 21, 2009 6:33 pm  

Funny you should be on about the stadium manager. I'm currently in debate with him about not letting my daughter (aged 5) in with a fold up stool when the said item does not contravene the ground regulations (he posted me a copy) in any way.

: Tue Apr 21, 2009 7:53 pm  

Inside Knowledge wrote:

the stadium manager did on the Tuesday but also spoke to the woman in an unacceptable manner.

No he didn't.

: Tue Apr 21, 2009 7:55 pm  

Inside Knowledge wrote:

They haven't apologised for there staff speaking to the woman in such a bad manner.

"They" didn't speak to anyone in a "bad manner", and the woman who complained wasn't in a wheelchair.

: Tue Apr 21, 2009 7:56 pm  

behind the stick wrote:

"They" didn't speak to anyone in a "bad manner", and the woman who complained wasn't in a wheelchair.

If she isn't in a wheelchair why does she want to go on the disabled platform

: Tue Apr 21, 2009 8:00 pm  

Gill J wrote:

I really wonder what was said that was so unreasonable and what was said to provoke that response, we will never know as we were not there.

Also all Clubs now have a Disabled Fans Liaison Officer who really should have been the first port of call and this should really have been the first thing Warrington did in response to this ladies actions on the day, the DLO's should be available on game days. It would have saved them some hassle.

The DSLO at Warrington is the Stadium Manager, who you have probably spoken to on a number of occasions, and as far as I am aware spoke to the lady on the day of the game.

: Tue Apr 21, 2009 8:01 pm  

Inside Knowledge wrote:

If she isn't in a wheelchair why does she want to go on the disabled platform

It was her mother who was in the wheelchair, she was her carer.