The Railwayman wrote:
I understand that but we didn't get an email last tine for the three games we have watched so far and nobody ever answered the phone at the club so I just had to drive over on spec to discover that the tickets had been available for collection for days and the email notification had failed. The system showed the email notification had failed but despite having other contact details the club made no effort to advise. I would just turn up.
Did you get to the bottom of why the email had failed? incorrect details on file? or something else.
i ask this as it seems to be a common complaint,