Bent&Bongser wrote:
Just spent three frustrating days on the non-intuitive RLWC website trying to book two downloadable tickets for the Lebanon / Ireland game at LSV on Sunday. This followed trying to book on the LSV website and being referred. After the RLWC had mined all Bongser's personal details for marketing/schmarketing purposes, he repeatedly got a message of "Your payment has not been successful, please try again".
Bongser works in Manchester so resorted to marching down to The Bonded Warehouse off Lower Byrom Street (incidentally, it is opposite another ridiculous, clownish outfit, "The Crystal Maze Experience") but couldn't gain access.
In an effort to vent, rang LSV and was greeted by a nice lady who said (in paraphrase), "Ah, you too! Loads of people are complaining about that website. Just stroll up on the day and we'll sell you available tickets."
Had that call not taken place, Bongser would have pulled the plug on his attendance and lost them a pair of spectators, one of which would be an Irishman attending his first ever RL match. Will he catch the bug? Dunno, but this party is trying to do his bit!
Yeah the world Cup website has been really poor. On the site it said Jamaica/Ireland had "low availbity". There was a 6= attendance in a 25k stadium?!!! When trying to book standing tickets I kept getting an error of "there are no tickets in this section, please choose another section" as an RL fan I knew the chances of Ireland and Jamaica playing in front of 25k were slim. We kept persevering and had to buy 1 ticket at a time. Wonder how many non-RL fans gave up. I don't like to moan as I'm sure the WC is gonna make a decent profit, but basics making the website easy, informative and bug free should be non-negotiable. So frustrating.
