Re: Shop opening times : Mon Dec 26, 2011 4:14 pm  

saint at wire wrote:

You mean the bits that had?:

not at all - just some people who are fed up of unacceptable service and seeing the club shoot itself in the foot (again)

(why? - so its OK to lose loads of revenue and pee people off then?)

what sort of rubbish excuse it that? what is more important than sales and the fans and why can't they do all things reasonably well? why does one important side of the business have to collapse because they are busy on the ground?

that's a brilliant idea on how to go out of business
and

if they had got on with it in the first place properly we wouldn't be complaining

I am completely fed up with people who think that ANY criticism of any aspect of the club is a crime.
Most businesses would probably sack who was responsible or at least put them on a final warning.

Yea sure but I dont think his post was one of those.
At the moment Im willing to cut them some slack but once everything Is up and running they need to improve drastically on a number of customer related issues.
The new marketing fella needs to become a lot more pro active over the next few months. If not I might be joining Saddened's gang.

Re: Shop opening times : Mon Dec 26, 2011 8:19 pm  

saint at wire wrote:

I am completely fed up with people who think that ANY criticism of any aspect of the club is a crime.
Most businesses would probably sack who was responsible or at least put them on a final warning.

Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.

Re: Shop opening times : Tue Dec 27, 2011 2:36 pm  

Judder Man wrote:

Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.

Who is being OTT now then?

You can't win the point so you resort to childish insults.

The "why don't you go and support another club" is pretty pathetic quite frankly - are you a young child?
I was born in knowsley road right near the stadium and have supported the club for 50 years, so the chances of me supporting another club are nil. I am immensley proud of the new stadium and can't wait to go to every home game this season.

My "satisfaction specification" includes a shop which has advertised opening hours and a phone number which is correct and is sometimes answered.
How unreasonable of me?

Re: Shop opening times : Wed Dec 28, 2011 9:27 am  

Judder Man wrote:

Can,t be bothered replying to the OTT stuff, some of us are die hard fans, win or lose, better or worse.
We have just got a brand new £20 million pound stadium which is the envy of other clubs in our sport and yet "some fans" manage to find something to whinge about.
I would prescribe a course of happy pills, if that don,t work then go and support another club that matches your satisfaction specification.
Just chill it".........and have a happy new year.

So the fact they have built us a new stadium means they have reached their peak? No need to make money now, stuff the marketing as the fans should just pay up because we've built a new stadium.

Sorry, it don't work like that. They should be trying even harder.

Even tho we are debt free with the bank don't mean we are totally debt free, we still have to pay the money back.

The last few month has proved how unorganised the club is and also shows they have not learned from mistakes of the past.

Give it 2/3 years and we will be a million at least in debt.

Re: Shop opening times : Wed Dec 28, 2011 7:28 pm  

St Pete and Saint at Wire obviously have deep concerns over how the club is run more so than others, I ask have you two actually took up these issues with the club. If not can we assume this is just a keyboard warrior rant on this forum.

If you read my post of the 21st December on the transition specific, in my opinion we should give the club some slack until its up and running, If St Pete and Saint at Wire are not prepared to do that then fair enough we will move on.

Re: Shop opening times : Thu Dec 29, 2011 10:19 am  

Judder Man wrote:

St Pete and Saint at Wire obviously have deep concerns over how the club is run more so than others, I ask have you two actually took up these issues with the club. If not can we assume this is just a keyboard warrior rant on this forum.

If you read my post of the 21st December on the transition specific, in my opinion we should give the club some slack until its up and running, If St Pete and Saint at Wire are not prepared to do that then fair enough we will move on.

Does making a complaint phone, email and by letter answer that question? I know the has also been many complaints about the whole season tickets not being ready fiasco.

And guess what? No reply!

Re: Shop opening times : Sat Jan 07, 2012 5:47 pm  

St pete wrote:

Does making a complaint phone, email and by letter answer that question? I know the has also been many complaints about the whole season tickets not being ready fiasco.

And guess what? No reply!

For once I'll agree with Pete on this aspect.

Just been speaking with my family who had bought season tickets and went to the new club shop to pick up said tickets, they where in the shop for 30 minutes. No one knew where the tickets where or how to find them. There were a couple infront of my family who had come from glouster to pick up their tickets. Same thing no idea where they were. It's not like they ca just pop back.

Re: Shop opening times : Sat Jan 07, 2012 8:34 pm  

bewareshadows wrote:

For once I'll agree with Pete on this aspect.

Just been speaking with my family who had bought season tickets and went to the new club shop to pick up said tickets, they where in the shop for 30 minutes. No one knew where the tickets where or how to find them. There were a couple infront of my family who had come from glouster to pick up their tickets. Same thing no idea where they were. It's not like they ca just pop back.

How dare you make a critical comment!

Judder Man will have it you are just another person doing "a keyboard warrior rant".

I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?
Ignoring any personal issues, I am just as concerned about the loss to the club of much needed revenue and loss of reputation.

Now for some chill pills.

Re: Shop opening times : Sun Jan 08, 2012 10:05 pm  

saint at wire wrote:

How dare you make a critical comment!

Judder Man will have it you are just another person doing "a keyboard warrior rant".

I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?
Ignoring any personal issues, I am just as concerned about the loss to the club of much needed revenue and loss of reputation.

Now for some chill pills.

Have you still not got your tickets yet, then...............I'll send you some Lucky Pills!!

Re: Shop opening times : Mon Jan 09, 2012 9:09 am  

saint at wire wrote:

I mean how dare I have a moan that I've had three fruitless journey to St Helens from Warrington to pick up my season tickets?

Well, you will live in Warrington! I mean, if you'd lived in St Helens then you could have walked the trips to the stadium, using it as a means of getting fit for the St Helens 10k run!

Just teasing you.

It's a shame that you have had a problem getting your season ticket. I hope the problem is sorted soon.