Re: Re: : Wed Nov 30, 2011 4:48 pm  

St pete wrote:

I think it was like a ginger colour. Pure horrible cow!

"And some fell on stony ground"

Re: Season ticket sales : Wed Nov 30, 2011 5:07 pm  

I've personally found the staff to be fine whenever I've visited the shop since its relocation, I've noticed that if you smile and speak to them politely and with respect they treat me in kind, if I was grumpy and dour-faced (I'm not saying any of you are) I'd expect a similar response.

Whilst it is expected that customer service staff should appear happy, jovial and helpful all of the time at the end of the day lets not forget that they are people, and as such are prone to off-days - it is a low paid profession in which they have to deal with long periods of inactivity coupled with dealing with a percentage of customers who are often dismissive of them and occasionally downright rude. I'm sure that description rings bells with many of you in your respective employment, and can you honestly say you are happy, smiley and cheerful in work all day?

Re: Season ticket sales : Wed Nov 30, 2011 5:59 pm  

they always seem happy to serve me, having said that im quite a cheerfull person so maybe it rubs off, some of you misserable gits should try smileing to them see if it works.

Re: Season ticket sales : Wed Nov 30, 2011 6:43 pm  

Tony Stark wrote:

I've personally found the staff to be fine whenever I've visited the shop since its relocation, I've noticed that if you smile and speak to them politely and with respect they treat me in kind, if I was grumpy and dour-faced (I'm not saying any of you are) I'd expect a similar response.

Indeed. Everybody serving in the Saints shop, bar sour puss, is just fine. I've only encountered her the once and it didn't make any difference that I was friendly and polite. She wore an expression that would curdle milk. And bitching about Saints fans in the Saints shop was out of order.

Re: Season ticket sales : Wed Nov 30, 2011 7:21 pm  

SaintsFan wrote:

Indeed. Everybody serving in the Saints shop, bar sour puss, is just fine. I've only encountered her the once and it didn't make any difference that I was friendly and polite. She wore an expression that would curdle milk. And bitching about Saints fans in the Saints shop was out of order.

I went in to get two season tickets, four adult tickets abd two kids tickets for the Widnes game, pre order two saints shirts which is a alot of money but it was such effort for her.

She was very reluctant to show me which seats was still available and after I'd bought the season tickets asked her for Widnes match tickets abd she just huffed as if it was to much hard work.

Re: Re: : Wed Nov 30, 2011 7:39 pm  

St pete wrote:

I think it was like a ginger colour. Pure horrible cow!

Thats the one!
She wears glasses and her hair is sort of faux ginger come blonde.
If she is doing "paperwork" she just ignores everyone even if the queue gets really long and doesn't getof her harris to help out.

Everyone else is really good and helpful.
(p.s. warning for anyone getting the burgundy vintage hoody top - it runs when its washed and the white writing goes pink. It generated a lot of amusement for my wire mates).

Re: Re: : Wed Nov 30, 2011 7:44 pm  

saint at wire wrote:

(p.s. warning for anyone getting the burgundy vintage hoody top - it runs when its washed and the white writing goes pink. It generated a lot of amusement for my wire mates).

What temp did you wash it at?

Re: Season ticket sales : Wed Nov 30, 2011 7:47 pm  

Are season tickets available to pick up from tomorrow.

Re: Season ticket sales : Wed Nov 30, 2011 7:50 pm  

Judder Man wrote:

Are season tickets available to pick up from tomorrow.

Yup!

Since I'm out of work again at the moment I will be down there early to pick mine up. Dead excited, me.

Re: Season ticket sales : Wed Nov 30, 2011 7:52 pm  

Lets not get this thread closed by boarding on slander. A one off comment fair enough but lets not start an internet based jibe. Does not sit well with me, if you have an issue take it up with management. Maybe a refresher in customer service is all that is required. Too many years doing the same thing can lead to getting too comfy in a certain way of doing things.