Gruntfuttock wrote:
When Mrs G and I were in there yesterday there was only one poor woman serving and the phone was ringing but as she was away from the counter she couldnt get it, They dont haqve many staff at the best of times but on a bank holiday with the inclement weather i think we should allow for staff shortages and not assume incompentence , maybe illness etc plays a part
I hear what you say but other stores around St Mary's seemed to manage to answer phones and have more than one meber of staff according to my bro. I don't blame the staff, they are perfectly nice people; I blame the club management for shambolic service.
I went into the store today and they changed the DVD no probs. They didn't volounteer but admitted when I asked that there was a problem with a lot of the DVD's in that it freezes around halfway.
Was advised that this only applied to the first batch of discs and the second batch which I was being given in replacement was fine. I said I hope so as I've driven from warry.
Just got back home to warry and hey ho - this disc sticks in exectly the same place.
I don't really know why I expected it to be any different.
Suppose I'll make a third journey tomorrow to get a refund as I've no confidence in the quality of the DVD.
Don't want to sound like a moaner, though I suppose I still do! But I have spent just under £250 on shirts, scarfs, polo shirts, bob hats etc I'm totally underwhelmed TBH, having to make three return journeys.
